Terms & Conditions

1. Brand Purpose

H.O.N.E.E Healing exists to provide intentional wellness products, educational resources, and holistic lifestyle support designed to encourage balance, restoration, and mindful living.

Our products and content are created with care, intention, and natural wellness in mind.
 

2. Wellness Disclaimer

H.O.N.E.E Healing products, recommendations, educational materials, blog content, tea blends, herbal remedies, skincare, aromatherapy products, and wellness guidance are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for educational and informational purposes only and should not replace professional medical advice, diagnosis, or treatment.

Always consult a licensed healthcare provider before using herbal products, especially if you are:

• Pregnant or nursing

• Taking medication

• Managing a medical condition

• Treating children

Use products at your own discretion and responsibility.
 

3. Product Use & Allergies

Customers are responsible for reviewing ingredient lists and ensuring they are not allergic or sensitive to any ingredients used in our products.

H.O.N.E.E Healing is not responsible for allergic reactions, misuse, overuse, or improper storage of products.

We recommend performing a patch test before full use of skincare, oils, balms, or body products.
 

4. Orders & Payment

All orders must be paid in full before processing or shipping.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Correct pricing errors

• Discontinue products at any time without notice

Prices are subject to change without notice.
 

5. Shipping Policy

Processing times may vary depending on product availability, handmade production timelines, holidays, or high-volume periods.

Once packages are transferred to the shipping carrier, H.O.N.E.E Healing is not responsible for:

• Delayed deliveries

• Lost or stolen packages

• Carrier damages

• Incorrect shipping addresses submitted by customers

Please ensure all shipping information is entered correctly before placing an order.
 

6. Returns & Refunds

Due to the nature of wellness, skincare, herbal, and personal-use products, all sales are final unless:

• The wrong item was received

• The item arrived damaged

To request a replacement or review, customers must contact us within [3–7] days of delivery with:

• Order number

• Photos of damaged or incorrect items

Refunds or replacements are issued at our discretion.
 

7. Intellectual Property

All content on this website — including logos, product names, branding, graphics, photos, videos, product descriptions, frameworks, guides, and written materials — are the intellectual property of H.O.N.E.E Healing and may not be copied, reproduced, or distributed without written permission.

This includes:

• H.O.N.E.E Healing

• Journee of Karis

• Product line names

• Healing frameworks

• Custom educational materials

8. Community & Conduct

We aim to create a safe, respectful, and healing-centered community.

We reserve the right to remove comments, block users, or refuse service to anyone engaging in:

• Harassment

• Hate speech

• Fraudulent activity

• Disrespectful or harmful behavior toward our team or community
   

9. Limitation of Liability

By purchasing or using our products, services, or website, you agree that H.O.N.E.E Healing shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:

• Product use

• Misuse of products

• Allergic reactions

• Reliance on wellness information

• Website interruptions or errors

Use of our products and services is at your own risk.
 

10. Privacy

Your privacy matters to us. Any personal information submitted through this website is handled with care and will never be sold to third parties.

Information collected may include:

• Name

• Email address

• Shipping information

• Payment details

• Wellness inquiry submissions

For more information, please review our Privacy Policy.

11. Changes to Terms

H.O.N.E.E Healing reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of this website after changes are posted constitutes acceptance of those changes.